SPARE PARTS
Strong synergy and collaborations that offer value-added products and after-sales services to customers focus on providing the best products on the market with reliable after-sales service through quality assurance and availability of spare parts and wide range of services, machines inspection and repair programs.
Comprehensive range of parts to support the operation of JCB Units are available at all PT. Indonesia Prima Equipment (MitraIPE) locations.
ENGINE
JCB knows that engine parts must endure high workloads in all conditions and ensures that the Engine as the main force must remain with reliable performance in order to maintain productivity, PT. Indonesia Prima Equipment (MitraJCB) realizes that an important part of providing the best service to customers is providing Exchange Engine and Swing Engine for BHL.
UNDER CARRIAGE
One of the most important factors in helping you achieve maximizing equipment uptime is matching the right under carriage to your specific machine model and the specific requirements of individual customers.
WEAR PARTS
Genuine JCB Tooth are designed to work in perfect harmony with your machine for optimum performance, The JCB Wear parts installed on your machine is designed as a sacrificial tools to protect the expensive structural components from wear and provide maximum machine productivity.
FILTER AND FLUIDS
JCB Filter and JCB Oil are made by JCB for JCB, specifically designed to meet the filtration and service interval requirements of JCB Machines. they provide consistent performance to protect your engine, transmission, hydraulic systems and other components life.
EXCHANGE
COMPONENTS
As Alternate to provide fast service and minimize down time by brand new components and offers cost solutions for repair machine as well, PT. Indonesia Prima Equipment (MitraJCB) provide Fuel Injection Pump and Engine as Parts Exchange for the 3CX and 3DX.
SERVICE SUPPORTS
Experienced and fully trained technicians throughout dealer network service and maintenance packages to maximize uptime and machine performance.
Service Delivery
Service Preventive Maintenance
Service Package Program
Online Literature
Technician Ability
24/7 Calls
WORKSHOP
Our Workshop are equipped with special purpose assembly stands and tools, along with specialized tools to help ensuring machinery working well and ready to support and carry out repair programs to restore component reliability.
FIELD SERVICE
As part of our commitment to provide after sales support to customer, PT. Indonesia Prima Equipment (MitraJCB) Prepare technicians for on-site service wherever the unit is located, technicians will provide technical information, spare parts needs, solve unit problems in the field with accurate repairs
LIVELINK SUPPORT
JCB Livelink is an advanced telematics & machine monitoring system that enables JCB owners to monitor and manage their machines remotely through PC or smartphone to better protect their investment and accurately monitor and improve machine performance.
ATTACHMENT
The right attachment enhance the productivity and utilisation of your machine.
The attachments we carry are designed to work in perfect harmony with JCB as well as competitor machines across a wide range of industries.
GRAIN SHOVEL
JCB attachments offer grain shovel that suit your grain handling activity. Build with many options to suit your needs.
CONTRACTOR BREAKER
JCB contractor breaker has been tested on various projects. This attachment offers great performance and value for money. Designed for use on mini excavator backhoe loaders. It comes with three hanger options; Top mount, fixed side mount, and universal option.
IT Support
At PT. Indonesia Prima Equipment (MitraIPE), we always strive for better by integrating our services with the SAP system.
We have been using SAP program to ensure our customers and shareholders always receives accurate information immediately.